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Battle.net account locked

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Iolmk
#0 - Sept. 20, 2010, 3:30 p.m.
Blizzard Post
I went to log in today and could not said that my account has been locked

went to my email and had an email saying that my computer may be infected

i run spy bot and anti virus and have had no problems thus far


however it is odd that this happened as today my acct expires

any help?
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Zenlyth
#2 - Sept. 20, 2010, 6:36 p.m.
Blizzard Post
Hiya Iolmk,
Q u o t e:
I went to log in today and could not said that my account has been locked

went to my email and had an email saying that my computer may be infected

i run spy bot and anti virus and have had no problems thus far


however it is odd that this happened as today my acct expires

any help?
Is this the account that was locked? If not, are you able to provide name of character and realm please?
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Zenlyth
#7 - Sept. 21, 2010, 12:42 a.m.
Blizzard Post
It is possible that there may have been a slight change from the location you currently log in from. There are a few possibilities, even the ones mentioned above. Account security is very important to us, please visit the following links to help prevent this in the future.