#2 - Sept. 17, 2010, 7:58 p.m.
Q u o t e:
Real ID Name: [removed]
Main Character/Realm: Gounu/Tichondrius
We know him in real life, he is currently at his college taking classes. Someone is on his account standing at the mailbox. They removed all of us from his Real ID friends list. Could you please lock the account and get back whatever they mailed off. I'll get him to post on this as soon as he gets back from college for verification that this is a legitimate post. We called him and he is definitely not the one signed into his account.
Thank you for the heads up, but please do not add personal information of the account. It may cause more harm than good. Just by adding the player name and realm is good enough. Please submit a petition with player name and realm, details of what you have observed, regarding the issue in the future to be able to report another player in this situation.
When he realizes his account has been compromised he will need to contact Billing and Account services here to recover his account.
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if he get a busy dial tone please let him know to keep trying.
Also please have him secure his account as soon as possible:
Please let us know if you have any further questions.