#0 - Sept. 25, 2010, 1:15 a.m.
Help please
#2 - Sept. 25, 2010, 1:49 a.m.
I hope this may be able to help:
- Go to the Account management page:
https://us.battle.net/account/management
- If you can see this screenshot, just click on World of Warcraft Account that you would like to cancel, as shown here:
http://i162.photobucket.com/albums/t271/CSFAuryk/YourAccount.jpg
- On this screenshot, you can see where the "Cancel Game Subscription" is:
http://i162.photobucket.com/albums/t271/CSFAuryk/CancelSubscription.jpg
If you are unable to locate the "Cancel Game Subscription" button, you will need to call Billing and Account services here:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
- Phone: 1-800-592-5499
- Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628
E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.