WOW1 removal

#0 - Sept. 23, 2010, 5:12 a.m.
Blizzard Post
hi, not sure where to post this, but while browsing around the battle.net management page i stumbled upon an "add trial" button. I expected to be given some sort of description/acceptance screen, but lo and behold, i now have a second, useless account attached to my battle.net account.

perhaps you should consider an accept/more info screen when this button gets clicked?

anyway i don't mean to sound nasty, but is it possible to have this account removed, it is really just a hindrance to my play.
i did this literally 10 minutes ago, and would really prefer to not have to click an additional (useless) menu item when i only use my one main account anyway! (i never plan to use this trial account, ever!)

thank you for your understanding.
#3 - Sept. 23, 2010, 5:49 a.m.
Blizzard Post
Mandymoøre, you should be able to use the line to Australia - it should be usable for both residents of Australia and New Zealand. Though in this case, this is normally something Billing may be able to take care of via e-mail, so long as you contact them from the address that is registered to your Battle.net account.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: billing@blizzard.com
Web form: https://us.blizzard.com/support/webform.xml