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Thank you Blizzard! Not a QQ

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Rifttrip
#0 - Sept. 21, 2010, 6:19 a.m.
Blizzard Post
Just wanted to say thank you to the blizzard staff for fixing our issue in a few hours. One of our officers accounts got hacked and he had access to the guild bank. So a lot of items were taken. I opened a ticket and within a day Blizzard returned the items. We are grateful!

You hear a lot of bashing on these forums just wanted to share a good story.
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Harlsoco
#5 - Sept. 21, 2010, 6:38 p.m.
Blizzard Post
Q u o t e:
Just wanted to say thank you to the blizzard staff for fixing our issue in a few hours. One of our officers accounts got hacked and he had access to the guild bank. So a lot of items were taken. I opened a ticket and within a day Blizzard returned the items. We are grateful!

You hear a lot of bashing on these forums just wanted to share a good story.

Thank you for the excellent feedback, Rifttrip!

I am happy to hear of the outcome and the items taken from the Guild Bank were restored.

You should receive a Customer Satisfaction Survey within the next 24-48 hours (remember to check your spam folder for this email) which I highly encourage you to submit. Alternatively you can email [email protected] with your positive words as well. :)