#2 - Sept. 24, 2010, 2:16 a.m.
If you have recently upgraded your account, Skwisgaar, our Billing and Account Services department may be able to help.
You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.
Beyond that though we normally are not able to remove a license once applied.