#3 - Sept. 22, 2010, 3:21 p.m.
Q u o t e:
Char name: Sourfangs
Server: Proudmoore
Thank you for the information.
I was able to locate the account with the character name you provided. It appears as though this account was not created using the Recruit-A-Friend invitation. This account was created using the regular trial account and does not include any benefits, which is why you did not receive a free month.
Account Services can usually assist in a situation like this
within the first 30 days from when the account was created. Since it has been almost 2 months at this point, they may not be able to link the accounts together. You may wish to contact them by phone to discuss the circumstances and see if an exception can be made.
Account Services Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc Hours: 7 AM to 8 PM Pacific Time
How to contact: Contact page:
http://us.blizzard.com/support/article/contactbilling International contact page:
http://us.blizzard.com/support/article/international