Ticket response time

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#0 - Sept. 21, 2010, 12:33 a.m.
Blizzard Post
Hi

I have submitted a request on 17/09/2010 via web, have received Blizzards response that they have received my request, anyone know what the general wait time is these days.

Cheers :)
#24 - Sept. 21, 2010, 1:02 a.m.
Blizzard Post
Q u o t e:
Hi

I have submitted a request on 17/09/2010 via web, have received Blizzards response that they have received my request, anyone know what the general wait time is these days.

Cheers :)


Let me see what I can find out, Iwi, that seems like an awfully lengthy response time for where the queues are at the moment. In-game queue times should be around the same as e-mail response time and those queues are currently under a day.
#26 - Sept. 21, 2010, 2:11 a.m.
Blizzard Post
Q u o t e:
thanks for looking into this.

cheers.


You should see the character on your selection list now, Iwi. If you do not try creating and deleting a new character on that realm, that should refresh the list. From what I could see the character seems to be lacking in equipment and I'm not certain if that is recoverable at this point but the character is restored.