Account locked.

#0 - Sept. 17, 2010, 10:19 a.m.

Hi, I am writing this on behalf of my father. He had his account locked due to suspicious activity. Which in itself isn't a problem to fix. But the problem is his account email was never updated when he changed ISP so the password reset email is being sent to his old non-existent inbox. How can this be rectified?

Orlyia

#1 - Sept. 17, 2010, 10:26 a.m.

He'll want to contact Billing as soon as possible.

They can often verify ID over the phone and help get this sort of thing corrected.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
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