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Junglerot
#0 - Sept. 25, 2010, 12:34 a.m.
Blizzard Post
my cuzins battlenet email was changed how do i help him recover the account do i have him call blizz
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Nevalistis
#2 - Sept. 25, 2010, 12:41 a.m.
Blizzard Post
Sorry to hear that, Junglerot, but all is not lost! You may submit an in-game petition on behalf of your cousin to report the compromise, just be sure to include both a name and realm of a character on his account.

In the mean time, your cousin should take the time to review the following information:

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986