#1 - Sept. 17, 2010, 6:39 a.m.
Well, the good news is it looks like he did properly upgrade his RAF trial that is linked to yours. Often, folks will make a new account instead of upgrading their linked trial - so that there isn't an issue in this case.
Now, it can take up to 72 hours for this to fully process through. Doesn't normally take that long, but it can.
30 days comes with a basic account. As to your rewards, those come after he's actually been billed for 2 months - and if paying by credit card, those don't actually bill until all free time has expired.
If gametime cards are applied for the time, those are applied immediately.
Does that help answer your questions?