Account hacked... would like it closed

#0 - Sept. 16, 2010, 8:26 p.m.

I read the thread and everything, and I will get it taken care of.

I was just now playing and my friend on Real ID whispers me, tells me my other account, which has been without Game time for close to a month(edit: well, like 16 days) is running Mana Tombs on my Death Knight.

I attempted to change the password, and everything, but to no avail. This account is under the same name as my old account, the battle.net email is the same as this one, but with no "3" in it, I will call Blizzard soon, but I would just like to get them off of my account, so if you could ban it or something until I can contact you guys I would appreciate it.

Thank you.

Harlsoco

#4 - Sept. 16, 2010, 9:26 p.m.

I am sorry to hear of the compromise, Celexi. I am glad your friend alerted you to this fact quickly and you did not find out about the account months down the road.

Q u o t e:
â€¦the battle.net email is the same as this one, but with no "3" in it,â€¦

The email address has been changed and is no longer the one you mentioned. You will need to contact Account Services by phone to update the information and recover the account.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

https://us.blizzard.com/support/webform.xml

Contact page: http://us.blizzard.com/support/article/contactbilling
International contact page: http://us.blizzard.com/support/article/international

Q u o t e:
I was hoping they would see this and just push a few buttons, since I really didn't want to wait a few days to finally ban it, as I want them to <removed>.

Someone already beat me to it, Celexi. The proper action has been taken on the account and I can confirm the hacker is no longer on the account.