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Battle net account trouble

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Zandatsu
#0 - Sept. 15, 2010, 8:42 p.m.
Blizzard Post
Hey yo! here's my problem.
I live in South America and before the new BNet and SC2 being release to us, my Blizzard downloader and batlle net account were all working fine.
But now everytime i use the downloader or log in my account they come in Portuguese( which is the language of my country, Brazil), even though i change the options to English in the bnet site, the downloader is still coming in portuguese.
And for me i prefer to stick with the original language. Now, recently i buyed a new PC and i need to download the setup of my games but they are all coming in portuguese.
Blue folks little help please ...
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Zenlyth
#1 - Sept. 16, 2010, 12:15 a.m.
Blizzard Post
Heya Zandatsu,

Is this the account your are having the issue with?

Are you trying to download StarCraft II in English and keep getting, Portuguese version of the game? I see that you have the US English version, you should be receiving the English version downloader.

If you are talking about the Battle.net account page, that is currently set to Portuguese. All the contact information you see, will be in Portuguese until you change that back to English via the language settings. If you need to download the English StarCraft II client, you can find that here:

https://us.battle.net/account/management/sc2/download.html?gameRegion=NA&lang=en-US&platform=win
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Zenlyth
#3 - Sept. 16, 2010, 12:47 a.m.
Blizzard Post
Q u o t e:
yeah Zenlyth, that where lies the problem... even when I download the NA downloader of the SC2 or any other game, it comes in Portuguese. The language is already set in english on my bnet account, so i dont see what i am doing wrong here


Please install the game with the downloader provided, above. After you have installed please try to log on and provide the exact error you receive.

Your Battle.net does show that it was changed from English to Portuguese on our end, perhaps you may also need to contact our Tech support.


Technical Support
Assists with: installation, patching, troubleshooting, technical problems while starting and/or running the game, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:


Contact page: http://us.blizzard.com/support/article/technical
International contact page: http://us.blizzard.com/support/article/international