Is it possible to get my account back?

#0 - Sept. 14, 2010, 10:37 a.m.

Hey guys, I'm wondering if its at all possible to get my original WoW account back.

On Novemeber 27th 2007 I created my first wow account and got my first toon to 70.
etc etc, I eventually became bored with the game and quit.
A year or so later I want to pick it up again but my password isn't the same (or I've forgotten the info...not sure which >.>) and I wasn't really intrested in pursuing my account back, so I mad a new one. I'm pretty sure this account got hacked and I'd like to get it back, I can provide the original creation date, original email (if it was hacked) toon names, levels, history, etc, is it possible?

Orlyia

#3 - Sept. 14, 2010, 11:04 a.m.

If you are the legitimate original account holder, they won't ask you anything you shouldn't know.

The original CD keys could also be helpful.

Do be mindful that age is an enemy of restorations, and we can only restore what we still have records to prove. In any situation like this - it's best to followup immediately, even if you don't plan playing for awhile.

Orlyia

#5 - Sept. 14, 2010, 11:09 a.m.

I'd just give Billing a call.

Only they will be able to determine if you can prove identity to their satisfaction.

Orlyia

#7 - Sept. 14, 2010, 11:21 a.m.

Oh - so sorry, here ya go.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - [email protected]

Orlyia

#10 - Sept. 14, 2010, 11:26 a.m.

Q u o t e:
does email work too? Like, can I recover the account via email?

For this situation, very doubtful. Your best chance is to speak with one of our representatives.