Character transferred by someone else.

#0 - Sept. 25, 2010, 10:42 p.m.
Blizzard Post
My account was compromised about a year ago, but after logging onto the forums and seeing that I'm logged in as Kilkus it provokes me to try to get my old character restored.

How do I know for sure that Kilkus was transferred off my account? Well about a year ago I had to reset my password and email due to being compromised. I logged on and my druid had been leveled to 80, I was in shock and thought it was funny because it was my account and someone thought it was there's now apparently.

Well the next day I log in with the same issues before hand, password was changed and email so I had to fight for it again and when I logged in this time my druid was gone..

Now I understand that I didn't level it to 80, but lets stress this fact.

I paid for this account, put time in leveling the druid. I didn't get the chance to level him to 80, because someone stole my account and decided to take my time and money.

I signed a web form back then, sent emails back and forth trying to prove my identity.

Know what I got back? Sorry, we were unable to decide you were the true owner.

Okay, since he leveled it to 80? and paid for maybe a few months of subscription time it makes it his?

Well I tell you what, I bet his last name isn't mine.

He made an account with my last name and probably lied to gm's over the phone and took my time and money.

Needless to say now that I log into forums and i'm signed into my first level 70, and it's my stolen character I feel taunted.

I think with this evidence alone, me signed in as my level 70 druid which is now 80.

So I'm going to fight for it again, I don't care if the guy has been playing it for a year now and has paid your company, but hes playing my stolen character and I'm enraged.

Can a blizzard support help me? maybe give me the proper instructions to get my character back.

Someone telling you your not the original owner of an account discouraged me so badly, I even quit WoW.

I refuse to level another druid, I want mine back and I have every bit of information including my driver license that has all the information that this account was created with.
#12 - Sept. 26, 2010, 12:20 a.m.
Blizzard Post
It looks like the compromise you reported was around 01-17-09 and the request for the return of that character was placed 11-07-09 - ten months in between the loss of a character is an awful long time, and, unfortunately, at that point little information would be left over to affirm exactly what transpired.

Of what I am able to confirm, there is no evidence that the character transfer request you placed was unwanted.

Fairly certain this topic has run its course - if you have further disputes, you will need to contact Billing & Account Services. This is not a service I am able to provide to you.

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