A paid transfer mistake.

#0 - Sept. 25, 2010, 6 a.m.
Blizzard Post
Hello. I just had probably one of the worst mental lapses I've had in a while, and it involved a faction change for my death knight, Gelunex. On the website, instead of faction changing, I race changed. I entered in my debit card and I tried to cancel the payment, but it said it could not be reversed. I know I messed up, but I wanted a faction change instead of a race change. Thanks for any help! The price is $5 more, but I'm willing to pay for it of course. I wanted the race change all along.

Akimboslice
#2 - Sept. 25, 2010, 6:07 a.m.
Blizzard Post
As Merdrah mentioned, Billing & Account Services would be best to contact in this situation. I'm afraid that as a Customer Service Forums Representative, my primary function is to advise and moderate, and I am unable to fulfill your request directly.

Billing & Account Services

Hours: 7 AM to 8 PM Pacific Standard Time

How to contact:
Phone: 1-800-592-5499
Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628

E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml