Recruit-a-friend issue?

#0 - Sept. 20, 2010, 1:51 a.m.

I used the recruit-a-friend to recruit a friend of mine on either Thursday or Friday. He bought the battlechest and now whenever he logs in he's asked to chose between wow1 or wow2. Also, we are not experiencing 3x exp and are unable to use the teleport. It DOES say we're linked, we just don't have access to the perks.

Orlyia

#3 - Sept. 20, 2010, 6:25 a.m.

He should really be the one to contact Billing.

It does sound like he installed the full game instead of upgrading his linked trial.

That happens from time to time. If it's caught early, Billing can normally sort that out.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com