#0 - Sept. 19, 2010, 11:30 p.m.
Step 1: Secure Your Computer
In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks
without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from
unauthorized access.
Step 2: Secure Your E-mail Account
After you have secured your computer, please create a new password for your e-mail account since it may also be compromised. Be sure to check your e-mail filters and
rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit this Support page.
Step 3: Log in your Account
You must Log in your Battle.net account. Please click this link:
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If you still have questions or concerns after following the steps above, feel free to contact Customer Support at
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Sincerely,
The Battle.net Account Team
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