#4 - Sept. 15, 2010, 6:02 p.m.
HIya Oakstave,
You can also call Billing and Account services for assistance here:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Please let us know if you have any further questions.