Ticket number 6905385

#0 - Sept. 27, 2010, 3:56 a.m.
Blizzard Post
I have fixed my mobile authenticator and no longer need support to look into this. Please contact me if I need to do anything else to cancel this service request.

Thanks!
#1 - Sept. 27, 2010, 4:10 a.m.
Blizzard Post
Q u o t e:
I have fixed my mobile authenticator and no longer need support to look into this. Please contact me if I need to do anything else to cancel this service request.

Thanks!


You didn't use the Account Recovery form intended to help players with their accounts if they are compromised to report an issue with your Authenticator did you, Dirom?

Was your account not compromised, Dirom? Unfortunately I don't have access to the queue associated with this process so I'm afraid there may be no stop to the request you made possible. If your account wasn't compromised though you'll likely be contacted with that information though part of the compromise process will be to reset your password.

Good luck, and please do not use the recovery form unless you are actually compromised. If the Authenticator on your account does not appear to be added maliciously we would be unable to remove it, you would need to contact our Billing and Account Services department per usual.