#37 - Sept. 22, 2010, 7:01 a.m.
Here's the deal, Powersurge. These forums are here for players to discuss the game with others. This is not a substitute petition system and not designed for you to have a one on one conversation with an In-Game Support or Technical Support representative.
Yes, there are members associated with both aspects of the company that moderate the respective forums and we address what threads we are able, though we by no means are able to address each and every thread nor are we required to.
If you wish to have a private discussion with a Game Master you may submit an in-game petition or e-mail wowgm@blizzard.com. Though they may not always be able to get to your issue while you are still online if you provide enough information in your e-mail/petition they will certainly see what can be done regarding your request.
If you feel a petition was not adequately addressed you are welcome to write to wowgmfeedback-us@blizzard.com. Your e-mail will be forwarded to the appropriate supervisor who will review the matter.
Technical Support also has better methods of contact if a forum post does not provide the support you are looking for. Methods of contact can be found here:
http://us.blizzard.com/support/article.xml?articleId=21049
Q u o t e:
You waste Blizzards time since they now have to read your thoughts on the matter, that don’t matter. You waste my time since I now have to wait for Blizzard to read all your garbage.
Except, Powersurge, you were the one that created the thread, on a subject that has been responded to several times over the last few days. Now that is not to say that we are not happy to provide what assistance we can but since you are belittling the efforts of your fellow players I feel it important to point out that this entire thread could have been prevented by using the search function. Thus saving your time as well as mine and of course the time of those who's experience and information you find no value in.
I believe this thread has derailed from the original topic and has been sufficiently addressed.