GM PLEASE READ ASAP

#0 - Sept. 19, 2010, 10:26 a.m.
Blizzard Post
paddlefoot i toon in our guild we think has just been hacked,
apparently logged in and out a few times and not sure how much he has taken from guild bank but officers seen it happen , lots of in game tickets maybe sent.
this happend like right now.

please not this is not my toon that was hacked but someone else's wiped out half the guild bank.
#2 - Sept. 19, 2010, 10:50 a.m.
Blizzard Post
Taunya,

Your in game ticket will be addressed shortly. The wait time for our escalation queue is pretty low at the moment. Our game masters will be able to look into any missing items from the guild bank.

If you have any outside contact with your guildie you may want to provide them the following links:

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

How to Identify Fake or Phishing Emails
http://us.blizzard.com/support/article/25133

Battle.net Authenticator
http://us.blizzard.com/support/article/24986