Download 2010/0918 hung

#0 - Sept. 18, 2010, 10:52 p.m.

Hi!

1.) I request that Blizzard be more responsible with the patches. After I logged in I received a download dialog. My first thought was, "has my account been hacked?" Blizzard should do at least a two day advance MOTD notice about required downloads so that we are not left looking at a dialog box going, inappropriate acronym removed?

2.) The download dialog hung with the message "wating for files to close." But WoW was not running. I brought the task manager and started killing off processes. Turns out that killing Curse Client did the trick.

Perhaps one of the reasons Blizzard is so prone to being hacked is Blizzard's own doing in how surprises are constantly pop up. If Blizzard took its responsibilities seriously, like communicating when authentic patches in advance, people could make better decisions about what's real and whats fake.

Just my 2 cents.
Cheers!
-Mybrid

Nevalistis

#3 - Sept. 18, 2010, 11:49 p.m.

Torva, we do try to communicate these large patches as soon as the information becomes available. Nethaera posted in our General forums prior to this pre-patch being able to be downloaded.

http://forums.worldofwarcraft.com/thread.html?topicId=26859146554&sid=1

If you do feel that the Message of the Day needs to be altered, or we should inform you via other means, then that would be feedback most appreciated in our Suggestion forums.

Q u o t e:
Perhaps one of the reasons Blizzard is so prone to being hacked is Blizzard's own doing in how surprises are constantly pop up. If Blizzard took its responsibilities seriously, like communicating when authentic patches in advance, people could make better decisions about what's real and whats fake.

I feel this is a case of poor word choice - I'd like to clarify that Blizzard has never been compromised in any way, and if we had, we would have informed all of our players immediately. However, while I don't necessarily approve of your wording, I appreciate your point of view that we should communicate things more clearly. Just the same, that feedback would read by those with the authority and ability to implement such changes in the Suggestion forum. I'm afraid that's simply not withing my power to change.

If you are having trouble with the background downloader in particular, we do have a thread in our Technical Support forum that may be of assistance.

Background Downloader Issues
http://forums.worldofwarcraft.com/thread.html?topicId=26850275852&sid=1