Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Account hacked

Forum Avatar
Cmdrdeath
#0 - Sept. 27, 2010, 6:44 p.m.
Blizzard Post
I'm unable to fill out the recovery form because my email was somehow changed too - it doesn't recognize my email address. I've tried calling customer support, but the que for calls is constantly full.
Any advice?
Forum Avatar
Zenlyth
#9 - Sept. 27, 2010, 7:29 p.m.
Blizzard Post
Hiya Cmdrdeath,


Unfortunately, if you are unable to use the recovery form, you will need to contact Billing and Account services by phone here:

    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
    How to contact:

Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time.

For tips on how you can keep your PC and account secure please visit: