Guildies Account is being hacked

#0 - Sept. 24, 2010, 4:02 p.m.
Blizzard Post
I have a guildy witch is known in RL and is still at USMC Bootcamp but for the past 2 days someone has been on his account and will not respond to anyone. What can be done about this? One of his toons is Lolursad on the maiev realm
#23 - Sept. 25, 2010, 1:13 a.m.
Blizzard Post
The correct information has been provided, several times, in this thread for you, Hellshound. Your correct course of action would be to contact an in-game representative so that they can investigate your friend's account on his behalf. You can do so either directly in-game or via e-mail at [email protected].

If you are able to contact your friend, he may appreciate the following information as well. It would be best for him to secure any computer he regularly logs on with before reclaiming his account.

Battle.net Account Recovery Form
https://us.battle.net/account/support/secure-computer.html

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986

Last but not least, if you come here seeking help, it would be best to at least consider the help that is being offered. Anyone with an account in good standing is able and allowed to post here, Hellshound, and the majority of those that do have excellent and correct information to provide. You don't need blue text to be correct or helpful, so I ask that you be a bit less abrasive with those who only wish to assist.