Strange Emails

#0 - Sept. 23, 2010, 11:58 a.m.
Blizzard Post
Recently i have been receiving the same email repeatedly. Everything appears to be from blizzard, but it still looks very suspicious. Is this a real E-mail? And if it is real, what is changing in my account? I can still log in and nothing looks to be changed in either personal information or billing information. Also, i have an authenticator.

Hello,

This is an automated notification regarding your World of Warcraft account. Your account options was recently modified through the Account Management website.

*** If you did NOT make any changes to your account or subscription, we recommend you login to Account Management at the following link to review your account settings:
http://www.worldofwarcraft.com/account/billing/

If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for advanced assistance.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The World of Warcraft Support Team
Blizzard Entertainment
http://www.blizzard.com/support/wowindex/
#2 - Sept. 23, 2010, 12:23 p.m.
Blizzard Post
The first thing you want to do is check the internal routing header on an email like this.

That will tell you the true sender. The FROM line in any email is very easily altered to say anything they wish it to say.

Also, links can be masked and really send you to fake sites, never just blindly trust a link.

What does the internal routing header on this email say?