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Changing Payments

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Holyholly
#0 - Sept. 17, 2010, 6:26 p.m.
Blizzard Post
I am so happy with WOW I want to change my current Billing from monthly to six months at a time.

I have been to the Battlenet page and tried several times to do this without success.

There is a way to change the FORM of the billing, meaning what card it is billed to, but not the length of the subscription.

Do I need to cancel my subscription in order to restart with the six month option?
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Zenlyth
#2 - Sept. 17, 2010, 7:38 p.m.
Blizzard Post
Heya Holyholly,
Q u o t e:
Yes, you will want to cancel the current subscription. Once it is canceled, you can add the new Recurring Subscription method you want to use.
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After you have tried this, if you still experience issues with our site in changing your subscription, please contact our Billing and Account services here:
    Account Services
    Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

    Hours: 7 AM to 8 PM Pacific Time
    How to contact:

Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Please let us know if you have any further questions.