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Authenticator Lost

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Iamme
#0 - Sept. 15, 2010, 11:46 a.m.
Blizzard Post
I'm posting this on behalf of my husband. Our kids have managed to sneak off with his authenticator and them being only 2 & 3 yo they keep saying its stuck up a tree..... Is there a way to get it removed from his account so he can get the mobile authenticator? Thanks in advance
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Orlyia
#1 - Sept. 15, 2010, 11:48 a.m.
Blizzard Post
Indeed there is, but it's going to take contact with Billing to accomplish.

I'm sure you can understand why this can't necessarily be as simple a process as one may wish, that's for your protection.

I'd give Billing a call. If you jotted down the serial number, more the better.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283
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Orlyia
#3 - Sept. 15, 2010, 12:23 p.m.
Blizzard Post
Which link was he trying?