#3 - Sept. 15, 2010, 12:32 p.m.
That would be due to the age of this, Red.
Unfortunately, while our records are extensive, they are not infinite.
We actually sent your account 1,000 gold (500 to both 80's) - which I know may not seem like a lot, but it was to help a bit towards getting your characters back into a condition they can be played since we couldn't verify anything else.
Your Warlock seems to have most of his gear retained, the warrior does look like he'll need a bit of gear.