#3 - Sept. 14, 2010, 3:29 a.m.
You can always view our current queue times on our Twitter fied, Kasafi.
Blizzard CS Twitter
http://twitter.com/BlizzardCS
I do apologize for the wait, but we are working as quickly as we can to reduce those queue times for you. In the mean time, thanks very much for your patience and understanding. =)
In the future, I highly recommend logging out at any point you are away from your computer, especially in a public area. As much as I am a trusting person myself, it's better to avoid these potential situations altogether.