Walmart visa giftcard

#0 - Sept. 14, 2010, 1:41 a.m.

Hi all. I'm new to wow and I have a trial account. I decided to purchase a wal mart visa gift card from wal mart so I can upgrade my trial account online. But it always say that the transaction was unsucessful. I already have the gift card registered online and it even says pending authorization on the balance. I did it twice to make sure i didn't get the code wrong and there is two pending authorization that is 19.99 each. Which is how much it cost to upgrade trial account. Its a 50 dollar card, I have registered it, have enough on balance, but my account is still trial. I have contacted blizzard about this but I also want some answers from the public too. So some help please.
Thanks :)

Vrakthris

#4 - Sept. 14, 2010, 5:57 a.m.

Unfortunately, Megakenkidki, it sounds like there was an issue with the transaction when you attempted it twice. The pending charge should return to the card within 3-5 business days but you may need to wait until then before you can complete the transaction.

Once the funds return to the card you may want to call our Billing and Account Services department directly, they may be able to manually process the purchase for you.

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.