Best GM response EVER - Blue Tracker

#1 - June 14, 2011, 12:01 a.m.

Greetings (my alt),

I am Game Master (you wish you knew who). My apologies for not speaking to you personally about your ticket this evening. Thank you for taking the time to report this issue to us. At Blizzard Entertainment, we encourage and appreciate the role of the gaming community in keeping World of Warcraft a safe and enjoyable environment for all participants.

I assure you that appropriate actions will be taken, and I know that "appropriate actions" sounds kind of robotic but they told me that "Sundering their souls with the FIERY HAMMER OF JUSTIFIED JUSTICE!!" sounded redundant and overly dramatic.
Also while I would like to share with you details of their trip down justice lane where they are forced to drink justice juice straight from the tap of justice, due to privacy concerns, we will not be able to notify you of our findings, nor of the actions necessary for resolution of this issue. Now I think I have said the word Justice enough and must get on to implementing it.

Regards,

XXXXXXX,
Game Master
Blizzard Entertainment
www.worldofwarcraft.com

He/She sent me a survey and gave him/her the max possible for everything possible. lol. Reminds me a bit of Stephen Colbert. :)

Microtank

#1 - June 14, 2011, 12:01 a.m.

Greetings (my alt),

I am Game Master (you wish you knew who). My apologies for not speaking to you personally about your ticket this evening. Thank you for taking the time to report this issue to us. At Blizzard Entertainment, we encourage and appreciate the role of the gaming community in keeping World of Warcraft a safe and enjoyable environment for all participants.

I assure you that appropriate actions will be taken, and I know that "appropriate actions" sounds kind of robotic but they told me that "Sundering their souls with the FIERY HAMMER OF JUSTIFIED JUSTICE!!" sounded redundant and overly dramatic.
Also while I would like to share with you details of their trip down justice lane where they are forced to drink justice juice straight from the tap of justice, due to privacy concerns, we will not be able to notify you of our findings, nor of the actions necessary for resolution of this issue. Now I think I have said the word Justice enough and must get on to implementing it.

Regards,

XXXXXXX,
Game Master
Blizzard Entertainment
www.worldofwarcraft.com

He/She sent me a survey and gave him/her the max possible for everything possible. lol. Reminds me a bit of Stephen Colbert. :)

Vrakthris

Support Forum Agent

#43 - June 15, 2011, 12:39 a.m.

He/She sent me a survey and gave him/her the max possible for everything possible. lol. Reminds me a bit of Stephen Colbert. :)

Always good to hear when someone has enjoyed an interaction with one of our Game Masters. Though the responses given are usually very similar in such cases (i.e. thanks for the report, etc...), some try to spruce it up a bit. :D

As always if you wish to provide feedback, positive or negative, please send an e-mail to wowgmfeedback-us@blizzard.com.

I'm going to lock this thread as it appears that the urge to post negatively is far too tempting for some and I'd rather they retained their posting privileges.

Vrakthris

Support Forum Agent

#43 - June 15, 2011, 12:39 a.m.

He/She sent me a survey and gave him/her the max possible for everything possible. lol. Reminds me a bit of Stephen Colbert. :)

Always good to hear when someone has enjoyed an interaction with one of our Game Masters. Though the responses given are usually very similar in such cases (i.e. thanks for the report, etc...), some try to spruce it up a bit. :D

As always if you wish to provide feedback, positive or negative, please send an e-mail to wowgmfeedback-us@blizzard.com.

I'm going to lock this thread as it appears that the urge to post negatively is far too tempting for some and I'd rather they retained their posting privileges.