Sorry!! Email Hacked.. not Battlenet account

#0 - Sept. 4, 2010, 12:11 a.m.
Blizzard Post
So I logged onto my gmail account to a red notice:

Warning: We believe your account was recently accessed from: China (59.174.113.17)
Access Type [ ? ]
(Browser, mobile, POP3, etc.) Location (IP address) [ ? ] Date/Time
(Displayed in your time zone)
Unknown China (59.174.113.17) 4:37 am (13 hours ago)
Unknown China (180.150.229.163) 7:41 am (10 hours ago)

I've since changed passwords on that account and the battlenet account, etc but not until after I did a full system scans looking for keyloggers or other malicious apps.

I was wondering if I should change the email associated with Battlenet since that is the email account that was compromised. I have an authenticator and my WoW account is fine. All my characters, gear and gold in intact.

#3 - Sept. 4, 2010, 12:51 a.m.
Blizzard Post
Q u o t e:
I was wondering if I should change the email associated with Battlenet since that is the email account that was compromised.


Definitely highly recommended, Lacityrc. You may also want to check out the below links for other security steps. Authenticators are wonderful, but remember that they are only an additional layer of protection and not necessarily invincible.

Account Hacked? Security Issue? Look Here!
http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Battle.net Account Security Awareness
http://us.battle.net/security/

Account and Computer Security
http://us.blizzard.com/support/article/30794

Battle.net Authenticator
http://us.blizzard.com/support/article/24986