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Parental controls

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Gunthal
#0 - Sept. 6, 2010, 6:47 a.m.
Blizzard Post
When i go to manage my account to activate real ID it says i have parental controls set when i know i never set any. I put my email in and still no emails. If anyone can help that would be great thank you in advance.
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Aprendiz
#3 - Sept. 6, 2010, 6:22 p.m.
Blizzard Post
Hi Guntal,

After looking into the account, it appears parental controls were activated at some point. You will need to contact our billing and account services team to discuss any changes you would like to make.

Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time
How to contact:
Please Keep in mind that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying. Your patience is appreciated during this time. Let me know if you need further assistance, thanks!