Game will not accept my PW???

#0 - Sept. 3, 2010, 4:43 a.m.

I logged out to re-boot my machine. Restarted my pc and now the game will not accept my password?

I reset the password to be sure, twice, and it still will not accept it. Anyone working this late or do I need to wait until tomorrow for help?

Vrakthris

#5 - Sept. 3, 2010, 5:01 a.m.

It doesn't seem that you are having any issues logging into the forums, Mehteefs. Did it prompt you to log in after you rebooted your computer?

Vrakthris

#7 - Sept. 3, 2010, 5:20 a.m.

Q u o t e:
To the forums? No, when I jumped over to here it already had my icon and name in the top right corner.

Alright, which means your login information wasn't cleared when you reset. That actually helps, as it indicates that it may be a syncing issue with your Authenticator.

I have one shiny button that is sometimes able to help in these cases which I just used. Can you give it another try?

Vrakthris

#9 - Sept. 3, 2010, 5:51 a.m.

Q u o t e:
It still will not let me in. :-(

I can try to force reset your password, Mehteefs, but if that does not work my guess is that your issue is technical in nature. Please let me know if you want me to try the reset.

Vrakthris

#11 - Sept. 3, 2010, 5:55 a.m.

Q u o t e:
Yes please. Let me know what I need to do if anything.

Thanks kindly for your time and help in this matter. :-)

You should receive an e-mail in a few minutes for the reset, Mehteefs.

Vrakthris

#13 - Sept. 3, 2010, 6:14 a.m.

I'm sorry I couldn't help figure out the cause, Mehteefs.