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Is my ticket bugged?

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Laral
#0 - Sept. 12, 2010, 2:35 a.m.
Blizzard Post
I've had a ticket in for about three days. I'm wondering if it might be bugged. I had reported a player for saying something threatening towards another player. It says the ticket has been escalated. So should I do a UI reset or just wait?
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Trainee
#2 - Sept. 12, 2010, 5:12 a.m.
Blizzard Post
Your issue is still in queue, Laral, though I do understand the frustration with our queues being as long as they currently are.

If you are curious, you can see our current queue time estimations up on our Twitter feed. It's absolutely free and doesn't require a Twitter account to view. =)

Blizzard CS Twitter
http://twitter.com/BlizzardCS