#0 - Sept. 7, 2010, 5:14 p.m.
If I were to call blizzard about this, how exactly would they be able to help me with this?
Prepaid Visa for Character Transfer (Help)
If I were to call blizzard about this, how exactly would they be able to help me with this?
#2 - Sept. 7, 2010, 5:22 p.m.
Q u o t e:
Ok so I bought a 50$ prepaid visa card, registered it online and tried to do the transfer and it isn't working. I activated the card around 6:30 pm last night and it is now 12:15, I think it should be activated by now but I just can't seem to get the transfer to work.
If I were to call blizzard about this, how exactly would they be able to help me with this?
What error message do you receive to indicate “it is not working”, Stalk?
#6 - Sept. 7, 2010, 5:32 p.m.
Maintenance is scheduled to complete at 11:00am Pacific Time (about 90 minutes from now). Once maintenance is completed, paid services become available shortly thereafter.
In the meantime please contact the financial institution to see if there are any issues with the card and to clarify it is activated.
#9 - Sept. 7, 2010, 7:39 p.m.
If you continue to experience issues processing the Paid Character Transfer, you may wish to try another credit card if able or contact Account Services by phone for assistance:
Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
- Phone: 1-800-592-5499
- Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628
E-mail: [email protected]
Web form: https://us.blizzard.com/support/webform.xml
Contact page: http://us.blizzard.com/support/article/contactbilling
International contact page: http://us.blizzard.com/support/article/international