"Cannot transfer because.."

#0 - Sept. 13, 2010, 10:43 p.m.
Blizzard Post
Hello,

I had a quick situation that should have a pretty quick fix and I'm trying to get resolved before a raid I have scheduled this evening!

I'm looking to transfer a toon from my alternate account to my primary account, however I'm getting the message that states the following:

"The character you are trying to transfer has mail in his or her mailbox, or inbound mail that hasn't arrived yet (possibly from a quest). Please wait until all inbound mail has arrived and make sure your mailbox is empty before trying again. "

I'd like to see if I could get his mailbox cleared as I am unable to do so because the account is inactive (which is fine, I just didn't realize what day it would stop being available). I have a GM petition up on my server, but it's stating that there is a high volume of petitions which is pretty standard. I was hoping to see if I could get a quicker response from anyone here or otherwise.

It should be a pretty quick fix, but I'd rather not reactivate the account just to pull a character off of it (no other characters remain on the account that would be of any use - pointless to reactivate).

The character in question is:
Joojubee
Undead Warlock
80
Shattered Halls PvP (US)

Thanks and have a nice day!
#3 - Sept. 13, 2010, 11:13 p.m.
Blizzard Post
You don't need to bump unless it has fallen off the first page, Assent. :)

You should be set, you only had the event mail stuck in your in-box. I was able to clear it out.