#0 - Sept. 10, 2010, 6:22 p.m.
did some reading here this has been going on forver, i dont have 2 hours to stay on hold to get through to billing
fix this
Cant upgrade to BC online
did some reading here this has been going on forver, i dont have 2 hours to stay on hold to get through to billing
fix this
#1 - Sept. 10, 2010, 7:46 p.m.
Unfortunately, if you received this error you will need to contact your financial institution or Billing an Account services here:
- Account Services
Assists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc
Hours: 7 AM to 8 PM Pacific Time
How to contact:
- Phone: 1-800-592-5499
- Argentina: 0800-333-0778
Australia: 1-800-041-378
Chile: 1230-020-5554
Mexico: 001-888-578-7628
E-mail: billing@blizzard.com
Web form: https://us.blizzard.com/support/webform.xml
Please understand that they are experiencing high call volumes for the time being; if you get a busy dial tone please keep trying.
The second option is to wait a period of 72 hours before you process your card again, if you still receive the same error after 72 hours, you will then need to contact your financial institution.
Your patience is appreciated during this time. Please let us know if you have any further questions.