Character recustom issue

#0 - Sept. 3, 2010, 2:56 a.m.

This is a little hard to discribe

I play on Blackwing Lair and i had a name on reserve using a lv1 toon. once i paid for the name change, i was able to delete the reserved character and change the name. The name of the toon though that i changed, i wanted to put onto this toon.

But now it says that its unavalible, but no one has it, is it an error in the system?

Vrakthris

#1 - Sept. 3, 2010, 3:03 a.m.

From what I can see, Avaetius, you used the Name Change services on three different characters.

Was the name you are attempting to change this character to one of the ones that you previously had on one of the other two characters?

Vrakthris

#3 - Sept. 3, 2010, 3:31 a.m.

Q u o t e:
Now it says that Amorceus is taken and unavailible

Yes, it would. When you use the Character Re-Customization or Name Change services it places the name on a 90 day cooldown period. This prevents anyone from being able to use that name for 90 days.

The following is taken from the Re-Customization FAQ.

Q u o t e:

If I change the character's name, what happens to the old name?

Once the name change is complete, the character's old name will be locked from use on the realm for 90 days. After that time, the old name can be claimed by any player on a first-come, first-served basis. If you want to use the name again, you will have to reclaim it before anyone else does after the 90 days have passed and the name is made available again.

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=25661

Sorry for the confusion, Avaetius.

Vrakthris

#5 - Sept. 3, 2010, 3:54 a.m.

Q u o t e:
Crap :( 90 days...

Ok another question

How long does the recustom hold on a toon?

Can i keep that recustom on that toon for 90 days then get the name?

Yes, you won't be able to access the character during that time but otherwise as long as you do not complete the re-customization process you should be able to wait.

If you want though you should be able to contact our Billing department and they may be able to reverse the re-customization. You can simply initiate it again at a later date.

Vrakthris

#7 - Sept. 3, 2010, 4:33 a.m.

Q u o t e:
Well, apparently, im still able to log in to that toon and play and level, even with the recustom active and waiting.

Doh, re-customization. Yes, I'm sorry, Avaetius, I got it confused with a Race Change for some reason.

You should be fine playing normally while you wait as the only changes made to the character during a re-customization are cosmetic. No quests, mounts, or abilities need to be adjusted.

Vrakthris

#9 - Sept. 3, 2010, 6:16 a.m.

Q u o t e:
Ok awesome, i'll wait the 90 days, hopefully no one has taken it, i mean...its not on any other realm lol.

Sounds good, I edited out the name from your post, I doubt someone will try and get it but you never know, people get bored. O.o

Remember the timing on our cooldown is exact. So 90 days to the minute after you changed the characters name will it become available once more.