Password has been changed!

#0 - Sept. 2, 2010, 6:37 p.m.

Alright, I'm lucky enough for some divine reason that my browser autologs me into the forums, but my password has been changed. I didn't even receive any email notification of this!

It happened once already and I changed it as well as my Questions.

I woke up and found out that it was changed. Again. I've heard that in order for the Blues to help me change my password I need to be logged into the account that was hacked (honestly Blizz, that makes no sense) and request it?

Can I get some halp? D:

Aprendiz

#2 - Sept. 2, 2010, 7:21 p.m.

Hi Nyhmz,

Based on what I can see, a password reset was requested via the battle.net site. This means that someone was able to click on ‘Forgot your account password’, fill out the requested information, go into your e-mail and change the password.

At this point I would recommend following some of the suggestions Aieny offered.

Make sure you:

Remove any add-ons you may have recently installed
Run an extensive virus scan on your computer
Reset your web browser’s history and cache data
Change the password to both your e-mail and your battle.net account once again
If possible you may also want to change the e-mail address on the account.
If you find any in game items are missing, submit an in game ticket.

You may find additional security information on our sticky post .

Account Hacked? Security Issue? Look Here! - http://forums.worldofwarcraft.com/thread.html?topicId=24702231244&sid=1

Let us know if you have any additional questions.