Celestial Steed not in mail! Plz help!

#0 - Sept. 13, 2010, 3:54 a.m.
Blizzard Post
I bought the Celestial Steed and its been over 24hrs now and i still have not received it on this toon. I got it on every other toon on my account except this one and this one is my main. Please help.
#15 - Sept. 14, 2010, 12:44 a.m.
Blizzard Post
Q u o t e:
Someone please help with this....its been 3 days and no response from a blue in-game or on here.


To be clear, Kukui, your petition was submitted 2 days 1 hour and 15 minutes ago. That isn't to say that we are happy with that time frame but you have not been waiting for 3 days yet.

In some cases it simply takes a bit of time for the information to update and the mount to be sent to each character. I have a shiny button I can try but I would need you to log out of your account completely first.

Please let me know when you have done that.
#17 - Sept. 14, 2010, 12:52 a.m.
Blizzard Post
I completely understand the frustration, Kukui, but I like to clarify on times. Since queue times are around 3 days and you are just over 2 I didn't want you getting even more frustrated when it appeared that your petition wasn't being addressed for 4 days. :)

Ok, I pressed the shiny button on my end, hopefully that did the trick. Can you try logging in again and checking the mailbox?
#21 - Sept. 14, 2010, 1:17 a.m.
Blizzard Post
Q u o t e:
can i log back in to the game or should i stay logged out? and if i need to be logged out, would it affect anything if i played Starcraft 2 on that this account while i waited?


You can log back in, Kukui. It was being fairly stubborn but you should be set now.
#23 - Sept. 14, 2010, 1:40 a.m.
Blizzard Post
Q u o t e:
thank you sooooooooooooooo much.

and i like how you mounted me on it lol


Hehe, I didn't want you to miss it. :D