#0 - Sept. 10, 2010, 1:31 p.m.
"The character you are trying to transfer has mail in his or her mailbox, or inbound mail that hasn't arrived yet (possibly from a quest). Please wait until all inbound mail has arrived and make sure your mailbox is empty before trying again. "
i have used the Character Transfer service before a few months back without any problems.
Thanks for any help.