#0 - Sept. 14, 2010, 2:03 a.m.
My FiancÃ©e's accounts (two WoW accounts on the same Battle.net account) were just locked about an hour or so ago, for no apparent reason! I can confirm, in-game, that he has not been hacked, as he has only had one character logged in within the last hour, which was him.
One of the two accounts that was locked has not even been logged in to for some time, and certainly not tonight.
He has a mobile authenticator on his account, and he is an IT professional who keeps his gaming machine as clean and secure as is possible this day and age. He is certain he has no malware, no virus and no trojan on his machine.
Why would Blizzard lock his accounts? He is the ONLY person who accesses the accounts, and not a single person, not even ME, the person who sleeps next to him every night, has access to his BlackBerry, where his mobile authenticator is located.
We did just move to Maryland, so maybe it's the new IP address/region we're connecting from?
Could the fact that we're using a LinkSys Wireless G range expander (WRE54G v3) have anything to do with this?
Any insight would be much appreciated, He has played this game since Beta, and is a little miffed about this whole ordeal.