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Account hacked

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Alynn
#0 - Sept. 12, 2010, 11:33 p.m.
Blizzard Post
My friend's account was hacked, he doesn't have an account to use to post on the forums, that's why I'm posting it. :] His email is <removed>. He says that all they did was change the password and security question, so all he needs is a password reset.
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Orlyia
#3 - Sept. 13, 2010, 4:29 a.m.
Blizzard Post
Q u o t e:
My friend's account was hacked, he doesn't have an account to use to post on the forums, that's why I'm posting it. :] His email is <removed>. He says that all they did was change the password and security question, so all he needs is a password reset.


I see nothing on here to indicate either of these has happened, your friend will want to do a full security sweep of his system, make sure his email is secure and contact our Billing department to see about regaining control of this account.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available 7 days a week, 7am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
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    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283