Alias used in battlenet account creation

#0 - Sept. 12, 2010, 6:21 p.m.

When I first created my battlenet and wow accounts, I was unaware of the real ID friend system through which specific friends could see my real name upon consent. As such, I ended up creating an imaginary persona to represent me online. With the addition of the facebook friend finder system to battlenet, this has created some serious confusions for my facebook friends who want to connect to me through battlenet as well. My question to blizzard and its employees is whether or not my online name can be changed to match my real one, and what the process is.

Vrakthris

#7 - Sept. 13, 2010, 1:18 a.m.

If you can sufficiently identify that you are the registered user on the account, which will likely require sending in a valid ID, verification of the CD keys on the account as well as a number of internal verifications, our Billing and Account Services team may be able to help.

Give them a call, they'll let you know what is needed and if they are in a position to assist. :)

You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) 7AM-8PM (PST/PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.

Good luck!