#1 - Sept. 10, 2010, 7:13 p.m.
Q u o t e:
In-Game response times are approximated as follows: Petitions Queue Duration: 2d:17h:35m Tickets that have been escalated: 1h:0m
In game petitions how long now?
#4 - Sept. 10, 2010, 7:20 p.m.
Q u o t e:
note that the escalated time is in addition to the regular ticket time. :)
You can get the information from blizzards official customer service twitter page. They update ticket times often. The last one was as of about 4 hours ago.
http://twitter.com/BlizzardCS
Quoting for linkies.
We are not happy with current queue times, Raggedyann, and we are working diligently to reduce the wait time. I'm afraid some of our super-awesome-secret plans just take some time to fully implement. Thanks for bearing with us in the mean time. =)