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BoA turned to BoP

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Lorrn
#0 - Sept. 3, 2010, 3:08 a.m.
Blizzard Post
Im trying to buy enchants of SoH that are habitualy heirloom but they are now BoP. Im not buying the wrong ones... if you want to see my problem then watch this:
http://img541.imageshack.us/img541/2752/wowscrnshot090110185642.jpg

thanks if you can help me with my problem
lorrn
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Trainee
#7 - Sept. 3, 2010, 4:31 a.m.
Blizzard Post
As others have suggested, I believe you are simply experiencing some basic corruption in your User Interface that is causing you to see the wrong type on this item.

Give these steps a shot:

Reset UI

For Windows XP/2000

    1) Exit the World of Warcraft.
    2) Inside the World of Warcraft Program Folder (default path is C:\Program Files\World of Warcraft) please delete the 'WTF,' 'Cache,' and 'Interface'
    3) Restart your computer.
    4) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Do not reinstall any third party user interface modifications.
    5) Upon launching the game, you should see the intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the 'AddOns' button should no longer be visible at the lower left corner of the character selection screen.


Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.

Note: If you are on Vista you might need to find the Repair.exe file in your World of Warcraft folder, right click on it and 'Run as Administrator.' Then click all options and 'Reset and Check Files.'

Mac OS X

    -Click on the desktop and then the Go menu on the top.
    -Click Applications.
    -Scroll down to World of Warcraft and select it.
    -Right-click (Control+click if you own a 1-button mouse) on the Cache folder and select Move to Trash.
    -Perform the above step for the Interface and WTF folder as well.
    -Double-click the World of Warcraft application to launch the game and verify if the issue has been resolved.


Please do not run any UI installers or load any mods beforehand, as we want to eliminate them as part of the issue!

You can also see a more detailed version of these steps here:

Common Display Issues
http://us.blizzard.com/support/article/20377

If these steps don't help, you may want to contact our Technical Support team for further troubleshooting.

Technical Support:

Hours: 7AM to 8PM Pacific Standard Time - 7 days/week

How to contact:
Phone: 1-949-955-1382

E-mail: [email protected] or [email protected]
Webform: http://us.blizzard.com/support/webform-us.xml?gameId=11