Moblie Authenticator Question

#0 - Sept. 2, 2010, 3:34 a.m.

Hello,
I've been looking to get a mobile authenticator for my Samsung SGH-A887, and on the list of phones you have for Samsung it says the authenticator is available for this model. However, when I go to actually downloaded the closest model that appears on the drop down menu is the SGH-837. Is there some model I can download that will work just as well for it, or is it just a typo on the list?

Thanks in advance.

Trainee

#1 - Sept. 2, 2010, 3:44 a.m.

I'm going to look into this one for you, Esoda. I suspect that there is a similar phone app you can download for yours, but to make sure I give you the right one, I need to check my sources. =)

I can't guarantee a speedy response, unfortunately, but I'll reply back to this thread as soon as I have more info!

Trainee

#4 - Sept. 2, 2010, 11:55 p.m.

I'm afraid I haven't heard back yet, Esoda. I'm following up again to try to get you a response as soon as possible.

I'm afraid when I forwarded this info last night, there weren't many people left in the office to consult. But there are now, so hopefully I will hear back quickly. =)

Trainee

#5 - Sept. 3, 2010, 1:42 a.m.

Esoda, I've finally heard back and this is what I found out:

Currently, the specific model of phone you were looking at for having your Mobile Authenticator on is of the 'coming soon' variety. This means that the application is not yet ready for deployment. I'm sorry for the confusion, but it seems one list may have been updated sooner than anticipated.

Thanks for letting us know about this, and I'm happy I could provide some clarity on the issue!