Fake e-mail?

#0 - Sept. 13, 2010, 8:57 p.m.
Blizzard Post
So. Either I'm really stupid and they can make their e-mail address show up as something different than what it is, or Blizzard has been hacked.

I got an e-mail from noreply (a) blizzard.com (yes, I double/triple checked to make sure there wasn't any sort of misspelling) saying there was evidence of selling/trading my account. Looked legit UNTIL there was a link to somethingblaheurope.obviouslyfake.com (yes, fake addy is fake, not real. Plus, I'm in the US on a US account, so europe being in the fake addy was a big tip off it was fake).

Searched through my e-mail for other e-mails from the same address, and lo and behold, guess what? I had three more from Blizz! And they were all legit! (One for starting trial account sometime in 09, one for changing my e-mail a few months ago, and one from a Character Transfer that worked).

So. What's the deal?

And yes, I fowarded it to hacks. I just want to know why it's the same e-mail if it's so obviously wrong.
#2 - Sept. 13, 2010, 9:04 a.m.
Blizzard Post
This is what is commonly referred to as a phish. That quite literally means someone is ‘fishing’ for information and hoping they get a bite :)

If you look at the top of this forum you’ll see a library of ones that are commonly used (or close variants thereof) under “Fake Emails from Blizzard”

http://forums.worldofwarcraft.com/thread.html?topicId=965511383&sid=1

The proper email to report these is hacks@blizzard.com – you can forward the email, headers intact to that address.

Phishes rely on two primal human emotions and hope they get you to react before you think through what is being asked, greed and fear. They’ll either try to entice with an offer or intimidate with a threat.

We never ‘threaten’ an account action. If we have sufficient cause to think an account has been tampered with or needs locked down, we do it first – we don’t threaten with an ‘or else’ email.

WoW accounts are certainly not the only target of phishers. They send them out purporting to be banks, credit card companies, shipping companies – all aimed at obtaining information the thief can use to your detriment.

We will also NEVER ask for your password, or ask you to sign into some website somewhere not under our domain to login.

One way to check any email is to open up the header in your email program and check to see the actual route and sender. This is done in various ways, depending on your email program, but all can do it. Internal email addresses (what you see at the top of an email) can be spoofed very easily. Where it says it came from under sender is not necessarily true. The header of that email will show the true sender. Many spam programs actually use a comparison of these to flag suspicious emails.

Links in an email are also incredibly easy to spoof and/or redirect. Just because the URL looks legit doesn’t necessarily mean that’s where it really goes. Before clicking ANY link, in ANY email, mouse over the link and look at your bottom browser bar to see where it is reported to actually be destined.